Hospitality CRM for hotels, resorts and home stays
One workspace that says Guests, with the dashboard, catalogue and booking board of your kind of property.
- 15-day free trial
- Guests, not customers
- Human support on every plan
Three things you already know.
The problem, in your words
Enquiries come by call and WhatsApp, quotes go out, and the follow-up belongs to nobody.
Advances are collected against dates, and what is still due before an arrival or an event is worked out the week before.
The phone rings while the desk is checking someone in.
Guests, not customers.
The solution, in a hospitality's own terms
Selfeey has a workspace for hotels and resorts and one for home stays. Both say Guests, open on Occupancy this week, Arrivals today and Departures today, put every booking on a stage board, keep advances as dues and hand the phone to the AI when the desk is busy; the resort's catalogue is Rooms & Packages, the home stay's is Stays & Services.
Each one is on in the demo workspace today.
Six things it does for a hospitality
Business Dashboard
The same five tiles for a resort and a home stay. Every tile opens the list behind it.
- Occupancy this week
- Arrivals today
- Departures today
- Turnovers pending
- Dues outstanding
Module: Business DashboardStage boards: every booking
A booking moves across the board from enquiry to check-out, and a held room is visibly held. The desk sees every booking's state.
Module: OperationsQuotations
Quote a getaway, a suite or a banquet from your own catalogue, in writing. The quotation sits on the guest's record for the follow-up.
Module: SalesDues and instalments: advances
An advance schedule is one record against the booking, one instalment per date. Dues outstanding on the dashboard is what is still due.
Module: OperationsWhatsApp messages and approved templates
Confirmations and arrival details go to guests as WhatsApp messages from approved templates, on the property's number. Replies land on the guest's record.
Module: MarketingAI answers your calls
When the desk is busy, the AI answers the property's number, notes the dates and the party size and logs the call. The enquiry is in Selfeey with the caller's number.
Module: AI Employees
15 days free, then 20% off when billed yearly.
The plan we recommend: PRO Ultimate
PRO Ultimate
Sales, marketing, support and voice, with AI employees — the full platform.
₹2,800per user / month, before tax
₹2,240 a month when billed yearly · save 20%
Standard, for the basics
Sales, customers, billing and reports for a small team.
₹950per user / month, before tax
The Business Dashboard, packages, dues, stage boards and attendance are on PRO Ultimate and Business Suite.
Plain answers, nothing in small print.
Questions a hospitality owner asks
Which hospitality businesses does Selfeey have a workspace for?
Hotels and resorts, and home stays. Both say Guests and share the same dashboard tiles; the resort's catalogue is Rooms & Packages and the home stay's is Stays & Services.
Does Selfeey call them Guests, not customers?
Yes. For a property, the Customers module is called Guests in the sidebar, in every page title and on the add button. Leads stay Leads.
Does the AI make calls to my customers?
No. The AI answers the property's number when nobody can pick up, notes what the caller needs and logs the call in Call history. It never dials out.
Which plan does a hotel, resort or home stay need?
PRO Ultimate, at ₹2,800 per user per month before tax, or ₹2,240 a month when billed yearly (20% off). Standard, at ₹950 per user per month, covers the basics: sales, customers, billing and reports for a small team.
Where is my guests' data stored?
In India. Selfeey's database runs in Amazon Web Services' Mumbai region (ap-south-1), and access is by role, so each member of your team sees what their role allows.
Each one has its own page, its own dashboard tiles and its own words.
The industries in hospitality
Start with your hospitality today
15 days free on every plan, then PRO Ultimate at ₹2,800 per user per month before tax.
Human support on every plan, including the trial.