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For hotels, resorts & restaurants

Fill rooms. Delight guests. Own your direct bookings.

Reservations, guest 360, housekeeping, F&B, concierge, and folio payments — with an AI reservation desk that answers every call.

Reservations
walk-ins, OTAs and direct in one grid
Folios
every charge itemised per stay
Housekeeping
room status the front desk can trust

Who it's for

Every business category covered

  • Hotels — budget to luxury
  • Resorts & retreats
  • Serviced apartments & aparthotels
  • Hostels, B&Bs & homestays
  • Restaurants, cafés & cloud kitchens
  • Banquet & event venues
  • Clubs & lounges

The Shift

From revenue leaks to revenue systems

Without Selfeey

Missed calls are missed revenue

Every unanswered reservation call at 11 pm books a competitor — or an OTA that takes 20%.

OTA dependence squeezes margin

Commissions eat rate; guests belong to the platform, not to you.

Requests fall between departments

The extra-towel request that took 40 minutes becomes tomorrow's 3-star review.

Reviews go unanswered

Bad reviews compound publicly while the front office fights fires privately.

With Selfeey

24/7 AI reservation desk

The AI receptionist answers reservation calls, quotes live availability, books, and sends the deposit link — no guest is put on hold.

Direct-booking growth

A booking widget for your site, pre-arrival upsells, and repeat-guest recognition that gives guests a reason to book direct.

Requests with SLAs

Every guest request becomes a tracked ticket routed to the right department — with breach alerts before the review, not after.

Review engine

Automated post-stay review requests and AI-drafted responses in brand tone lift the score that drives demand.

Industry Modules

Purpose-built modules for hospitality

Enabled by subscription, these appear as their own sidebar section — on top of the full shared platform.

Rooms

Types, rate plans, status board, housekeeping sync

Reservations

Booking engine, tape chart, groups, deposits, no-shows

Guests

Guest 360, preferences, VIP flags, company accounts

Housekeeping

Auto task boards, attendant mobile flow, inspections

Restaurant

Menus, tables, KOT flow, room service to folio

Concierge

Request ticketing, experiences, transport, guest messages

Payments

Folios, deposits, city ledger, night audit, settlements

AI Inside

Where AI helps in hospitality

  • Reservation calls answered & booked 24/7
  • Guest replies drafted from your Business Knowledge
  • Group & banquet quotation drafts
  • Review reply drafts in brand tone, approved by you
  • Booking follow-up automations
  • Ask Selfeey about occupancy and arrivals

The Revenue Engine

CRM, sales, marketing & voice — tuned to your vertical

CRM

Guests and corporate accounts on the shared CRM — stay history, preferences, and spend feeding recognition at reservation and personalized offers after checkout.

Sales Automation

Banquet and group enquiries captured with dates, pax and budget, proposals combining rooms + venue + menus, and quote-chase cadences until signature.

Marketing Automation

Pre-arrival upsell series, seasonal packages across channels, Google Business posts, post-stay review campaigns, and win-back offers timed to booking anniversaries.

Voice AI

An AI reservation agent quotes rates and availability, takes bookings with deposit links, handles modifications, makes confirmation and wake-up calls, and transfers warm when a human touch is needed.

Reports your accountant will trust

  • Occupancy & house status
  • Night audit pack
  • Channel/source production
  • Housekeeping efficiency
  • F&B sales & voids
  • City-ledger aging
  • Review requests & replies

Dashboards per role

  • GM: occupancy, ADR, RevPAR, review score
  • Front office: arrivals, departures, house status
  • Housekeeping: board progress, inspections
  • F&B: covers, sales by outlet

Integrations

  • Payment gateways & pre-auth
  • WhatsApp Business
  • Telephony / Voice
  • Google Business Profile & Reviews
  • Accounting export
The 11 pm booking that doesn't get lostIllustrative scenario
A late-night reservation call comes in. The AI desk checks live availability, quotes the rate, and the booking lands on the tape chart — double-bookings blocked by the reservation system itself, not by someone remembering to check.

A boutique resort · Hospitality

Pricing

Hospitality included on every plan

Pick a plan, enable your industry, start the 15-day trial.

Standard

Sales, customers, billing and reports for a small team.

₹950 /mo

or ₹9,120/year — save 20%

Prices exclude 18% GST.

Users included
1
Contacts
2,000
AI credits / mo
0
Voice minutes / mo
0
Start Free Trial

Business Suite

Every module for your industry, with a data chatbot and without AI automation.

₹1,180 /mo

or ₹11,328/year — save 20%

Prices exclude 18% GST.

Users included
1
Contacts
15,000
AI credits / mo
100
Voice minutes / mo
0
Start Free Trial
Most popular

PRO Ultimate

Sales, marketing, support and voice, with AI voice agents and AI drafts — the full platform.

₹2,800 /mo

or ₹26,880/year — save 20%

Prices exclude 18% GST.

Users included
1
Contacts
15,000
AI credits / mo
500
Voice minutes / mo
250
Start Free Trial

See Selfeey configured for hospitality

A 30-minute demo on your own scenarios — pipelines, AI voice calls, and the reports your team would see.

Full features during trial · Cancel anytime before day 15 · Approval within one business day