Selfeey vs Freshsales: an honest comparison for Indian businesses
Freshsales and Selfeey side by side for Indian businesses: plans, pricing, WhatsApp, Freddy AI, HR, billing and trial length, from public pages, dated.
Neither product is wrong; they are built around different things.
What each one is built around
Freshsales, from Freshworks, is a capable sales CRM with clear per-user plans, a 21-day free trial and an AI add-on. Selfeey is a capable product too. This page compares what each public pricing page says, and who each product suits.
Selfeey is built around one login for the whole business: Indian-language AI call answering, WhatsApp from your own business number, and HR and billing in the same login as sales — with customisation to your industry and workflow at no extra cost.
Freshsales prices in US dollars per user, billed annually, and is strongest as a focused sales CRM for teams that want pipeline, email and phone in one tool. If that is what you need, Freshsales is a strong choice. If you want INR pricing and calls, WhatsApp, HR and invoices in one login, read on.
Nine rows, both columns from the public record, the date and the link under the table.
The facts, row by row
| What you are comparing | Selfeey | Freshsales |
|---|---|---|
| Plans | Standard, Business Suite and PRO Ultimate | Growth, Pro and Enterprise, billed annually |
| INR entry price per user per month | From ₹950 per user per month on Standard (monthly billing, excluding tax); 20% less on annual billing | No INR tiers are shown; Growth $9, Pro $39 and Enterprise $59 per user per month, billed annually |
| WhatsApp (own business number, templates, campaigns) | Yes: your own WhatsApp business number via MSG91, approved templates and the inbox on every plan; WhatsApp, SMS and email campaigns on Business Suite and PRO Ultimate | Not shown on the pricing page |
| AI employees that reply, follow up and remind under approval | Yes, on PRO Ultimate: AI employees reply, follow up and prepare reminders, and the approvals queue holds what they prepare until you approve it | Freddy AI is an add-on at $49 per 100 sessions, with 500 sessions included on paid plans; replying, following up and reminding under approval are not shown on the pricing page |
| HR (attendance, leave, payroll) | Employee records, staff attendance and payroll on every plan; leave requests and approvals on Business Suite and PRO Ultimate | Not shown on the pricing page |
| Billing (invoices with payment links, reminders) | Invoices with payment links on every plan; payments, reminders and ageing on Business Suite and PRO Ultimate | Not shown on the pricing page |
| AI call answering in Indian languages | Yes, on PRO Ultimate: the AI answers your inbound calls in Indian languages, takes the details and hands over to you live; every call is logged | Not shown on the pricing page |
| Customisation at no extra cost | Yes: Selfeey is customised to your industry and workflow at no extra cost | Not shown on the pricing page |
| Free trial length | 15 days | 21-day free trial |
Source: Freshsales details checked on at Freshsales pricing page. “Not shown on the pricing page” means that page does not say. Selfeey details are from its own plan registry and price list on the same date.
Competitor details are from their public pricing pages on the date shown and may change; trademarks belong to their owners.
When Freshsales fits better, this page says so.
Who should pick which
Pick Freshsales if
- You want a focused sales CRM and already use other Freshworks products.
- You prefer annual USD per-user pricing and a 21-day trial before you decide.
- Your sales team is large enough to need a dedicated CRM administrator.
Pick Selfeey if
- You want INR per-user pricing with monthly or annual billing.
- You want AI that answers inbound calls in Indian languages and WhatsApp from your own business number next to your customer records.
- You want HR and billing — attendance, payroll, invoices with payment links — in the same login as sales, customised at no extra cost.
The three questions people ask before switching.
Frequently asked questions
How do the trials compare?
Freshsales lists a 21-day free trial on its pricing page; Selfeey's trial is 15 days on every plan, and you pay only when you decide to stay.
Does Selfeey charge for AI by the session?
AI employees, AI call answering and automations are part of PRO Ultimate; the plan's allowances are shown on the pricing page.
Is the comparison up to date?
Competitor details were read from the public pricing page on 7 October 2026, and the page is linked under the table so you can check it yourself.
Try Selfeey on your own numbers
One login for calls, WhatsApp, sales, HR and billing — customised to your industry at no extra cost.
15-day free trial on every plan.