Hospital CRM with WhatsApp and billing, from OPD to discharge
Admission enquiries, packages, invoices and follow-ups on one patient record, across every department.
- 15-day free trial
- Patients, not customers
- Human support on every plan
Three things you already know.
The problem, in your words
Admission enquiries arrive by phone, WhatsApp and walk-in, and each department keeps its own list. Nobody can say how many enquiries are open today.
Billing for a package, a caesarean with four days' stay or twelve dialysis sessions, is assembled by hand, and the balance is chased by hand.
Follow-ups after discharge depend on a ward diary. Patients who should return do not, and nobody notices until the next visit.
Patients, not customers.
The solution, in a hospital's own terms
Selfeey calls them Patients. The hospital's Business Dashboard opens on OPD today, Bed occupancy, Admission enquiries and Follow-ups due; Departments & Services, packages, a stage board for admissions, dues and invoices sit in one workspace, and the AI answers the hospital's number.
Each one is on in the demo workspace today.
Six things it does for a hospital
Business Dashboard
The four numbers the administrator asks for every morning, on one screen. Each tile opens the list behind it.
- OPD today
- Bed occupancy
- Admission enquiries
- Follow-ups due
Module: Business DashboardStage boards
Admission enquiries move across a board from enquiry to admitted, so the admissions desk sees every open case at once. Nothing waits in a department's own notebook.
Module: OperationsInvoices with payment links
Raise the invoice for a package or a stay and send it with a payment link. The payment lands against the invoice without anyone matching receipts.
Module: BillingPackages
A caesarean package with four days' stay or twelve dialysis sessions is one package, sold once and tracked session by session. The balance is on the patient's record.
Module: OperationsWhatsApp messages and approved templates
Appointment confirmations and follow-up reminders go out as WhatsApp messages from approved templates, on the hospital's number. Replies come back to the same patient record.
Module: MarketingAI answers your calls
When every line is busy, the AI answers the hospital's number, notes what the caller needs and logs the call. Call history shows each call.
Module: AI Employees
15 days free, then 20% off when billed yearly.
The plan we recommend: PRO Ultimate
PRO Ultimate
Sales, marketing, support and voice, with AI employees — the full platform.
₹2,800per user / month, before tax
₹2,240 a month when billed yearly · save 20%
Standard, for the basics
Sales, customers, billing and reports for a small team.
₹950per user / month, before tax
The Business Dashboard, packages, dues, stage boards and attendance are on PRO Ultimate and Business Suite.
Plain answers, nothing in small print.
Questions a hospital owner asks
Does Selfeey call them Patients, not customers?
Yes. For a hospital, the Customers module is called Patients in the sidebar, in every page title and on the add button. Leads stay Leads.
Can every department work in one workspace?
Yes. Departments & Services is the catalogue label for a hospital, and every department's services, packages, invoices and patients live in one workspace. Access is by role, so each team sees what its role allows.
Does the AI make calls to my customers?
No. The AI answers the hospital's number when nobody can pick up, notes what the caller needs and logs the call in Call history. It never dials out.
Which plan does a hospital need?
PRO Ultimate, at ₹2,800 per user per month before tax, or ₹2,240 a month when billed yearly (20% off). Standard, at ₹950 per user per month, covers the basics: sales, customers, billing and reports for a small team.
Where is my patients' data stored?
In India. Selfeey's database runs in Amazon Web Services' Mumbai region (ap-south-1), and access is by role, so each member of your team sees what their role allows.
Start with your hospital today
15 days free on every plan, then PRO Ultimate at ₹2,800 per user per month before tax.
Human support on every plan, including the trial.