1. Where AI is used
Businesses using Selfeey can use AI to draft replies, campaign messages and quotations for a person to approve, to answer and place calls through AI voice agents, to answer questions about the business's own data, and to explain reports. On a call, the AI voice agent identifies itself as an AI assistant of the business.
2. People stay in control
AI drafts are sent only after a person approves them, automations put an approval before anything reaches a customer, and a person can take over a call or a conversation at any time.
3. AI providers
The text needed for a task is sent to the AI provider that performs it — OpenAI, Groq, Anthropic or Google Gemini — through Selfeey's AI gateway.
Selfeey Infotech Pvt. Ltd., Bengaluru, Karnataka, India · support@selfeey.com · +91 89519 39402 or +91 80881 78317.