1. The notice
Calls handled by Selfeey's AI voice agents may be recorded and transcribed for quality, records and follow-up. When a call is recorded, the caller is told at the start of the call. Businesses using Selfeey set the exact words; where the law requires every party to agree, the agent asks for consent before recording.
Video meetings are recorded only when the host starts a recording and confirms the participants have agreed.
2. Who can hear a recording
Recordings belong to the business that made the call or held the meeting. If you were on a call and want a copy or its deletion, contact that business; we help them respond.
Selfeey Infotech Pvt. Ltd., Bengaluru, Karnataka, India · support@selfeey.com · +91 89519 39402 or +91 80881 78317 (Mon–Sat, 9:30 AM – 7:00 PM IST).